FAQ

  • What materials do you use in your jewelry?
    Our pieces are crafted with high-quality materials including 18K gold plating, sterling silver, natural gemstones, and ethically sourced elements. Each item is designed to be both timeless and durable.


  • How do I take care of my jewelry?
    To keep your jewelry shining, we recommend storing it in a dry place, away from moisture and chemicals. Avoid wearing it during showers, workouts, or while applying perfume.

  • Can I track my order?
    Absolutely. Once your order is shipped, you’ll receive a tracking number via email.

  • How long does shipping take?
    Processing takes 1-3 business days. Domestic shipping usually arrives within 3–7 business days. International shipping may take 7–21 days depending on location.

  • What is your return policy?
    We offer returns within 14 days of receiving your item. The piece must be unused and in its original packaging. Custom orders are non-refundable.

  • How can I contact you?
    For any questions, email us at contact@nourandco.com or send us a DM on Instagram @nouradco.